Delivery
 All our Butchers aim to provide you with a punctual and reliable service. We are committed to a 1 working day turnaround from the moment you place your order with us. If you have any specific requests or preferences, please email sales@butcheronline.co.uk or telephone our customer care team on 0161 5330520 and we will try to accommodate as much as possible.

Please find an estimated delivery guideline below:

Day Most of our butchers provide free local delivery on certain orders value. But there are minimum delivery charges applied.

Pricing, weight and variations

Where sold by weight, products are listed in grams and kilograms. We have provided weights in pounds (lb's) also, but for information only. All weights are approximate. For guidance, 2.2lbs = 1 kilo; 1lb = 454 grams.

The average pack sizes and prices quoted on the website are intended as a guide only and marginal variations may apply. If your order is for a specific weight we take payment for that weight upon order. As these products are individually cut and/or selected there will be small variations in weight above or below the weight you specified. Hopefully, you will understand that whilst we are very skilled at our jobs, it’s almost impossible to cut to the exact gram hence the need for a 10% tolerance. As it is impractical to collect small additional payments or process small refunds we will guarantee that any weight variation never exceeds more or less than 10% from the weight ordered. As a result, order delivered within this 10% weight range will be deemed complete. Prices quoted on the website are subject to change and are indicative only. If we have mistakenly under priced a product we will not be liable to supply that product at the stated price: we will contact you to notify you of our mistake and amend your order for your confirmation.We make every effort to provide true and accurate images of our products, but please note that these images are for illustration purposes only and do not necessarily exactly represent the actual products ordered by you.

Limit of liability

Butchers Online’ liability to you shall be limited in contract and/or tort to the value of your order only. Neither Butchers Online nor our agents, affiliates, partners, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever arising from your use of our website and the placing of an order. We will not be liable under these express terms and conditions or by reason of any non-fraudulent representation or any implied warranty, condition or other terms, or any duty at common law, or any tort, liable for any loss of profits or revenue, business, loss of goodwill or reputation, loss of anticipated savings, loss of data, loss or expenses payable by you to any third party or any indirect or consequential or special loss or damage. You hereby agree to indemnify Gribble’s Butchers and to keep us fully indemnified against all liabilities, actions, proceedings, debts, claims, judgments, demands, losses, damages, expenses and costs suffered by Butchers Online Or Our partner in consequence of any act or omission by you in relation to these terms and conditions or of any breach of your obligations. Nothing in these terms and conditions shall operate or is intended to operate to exclude our liability for death and personal injury arising as a result of our negligence.

These terms and conditions may be varied by us from time to time, but we will advise you of any changes which would apply to your next purchase by posting the changed terms and conditions on the website. If you do not wish to accept the new terms and conditions you should cease using our website. If you continue to do so, after the date on which the changes come into effect, your continued use will indicate your agreement to be bound by the new terms and conditions.

Governing law

Our terms and conditions are governed by English law, irrespective of where you are based.